Pricing
All prices are subject to change without notice. Unless otherwise agreed to at the time of order.
Our Guarantee
Adcustomprint.com provides the industry with reliable and high-quality products. We are committed to complete customer satisfaction. If a product is found to be defective we will replace or refund upon inspection of the product. Adcustomprint.com stands behind our products and will make good on any products proven defective in materials or workmanship under normal use. Adcustomprint.com liability for any defective product shall not exceed the original purchase price paid. In no event will Adcustomprint.com be responsible for any incidental or consequential costs associated with the defective product, including but not limited to labor.
Warranty
All products are designed to provide the user with a cost effective and durable product. If a product is found to be defective we will replace or refund it upon inspection of the product. Warranties do not cover damage due to accidents, abuse, or normal wear and tear.
Notice to Purchaser
Information contained on this site is believed to be reliable but neither accuracy nor completeness is guaranteed. Adcustomprint.com and its vendors’ only obligation shall be to replace such quantity of the product proven to be defective. Neither Adcustomprint.com nor its vendors shall be liable for any injury, loss or damage, direct or indirect arising from the use or inability to use the products.
Custom Products Sales
All custom orders and products including but not limited to custom banner sales (blank or printed) are final and cannot be returned. The installation of a custom product is as important if not more important than the material and finishing style selected. Because we have no control over how the product is used or installed we only offer the warranty offered by the material manufacturer. This is limited to the cost of the material. Be sure you always pre-test for graphics adhesion before using. The customer assumes responsibility in determining product suitability for its intended use. Adcustomprint.com’s only obligation shall be to replace product proven to be defective.
Payment
Bank, PayPal… and others. Contact your Account Manager.
Return Policy
Adcustomprint.com stands behind our products and will make good on any products proven defective in materials and workmanship.
Adcustomprint.com must be notified of damaged orders or discrepancies within 7-days of order receipt. Returns must be made within 2-weeks of receiving authorization to return. All returns must have a Return Goods Authorization Number. Please call to receive this number and authorization. All returns will be inspected upon receipt and may be subject to a restocking fee.
Custom products cannot be returned.
Accuracy and Retention of Personal Information
We take reasonable and practicable steps to ensure that your personal information held by us is accurate with regard to the purposes for which it is to be used, and is not kept longer than is necessary for the fulfillment of the purpose for which it is to be used, but in no case is data retained longer than 7 years.
Shipping
We ship via FedEx/DHL/UPS whenever possible, or other ways when weights warrant it.
Freight costs are the responsibility of the purchaser and will be added to the invoice total.